Privacy Policy

Last updated: 09/02/2026

Ness Creations is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Who We Are

Business Name: Ness Creations
Business Type: Sole Trader
Location: Grimsby, United Kingdom

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

📧 [email protected]

2. What Information We Collect

We may collect and process the following personal information:

Your name

Email address

Phone number

Billing and delivery address

Order details and purchase history

Messages sent via our contact forms, email, or phone

Product reviews submitted after a purchase

We only collect information that is necessary to provide our services to you.

3. How We Use Your Information

We use your personal data to:

Process and fulfil orders

Communicate with you about your purchase or enquiry

Provide customer support

Improve our website and services

Display verified customer reviews on products

We do not sell or rent your personal data to third parties.

4. Payments

Payments made through our website are processed securely by Stripe.

We do not store or have access to your full payment card details. All payment information is handled directly by Stripe in accordance with their security and privacy standards.

5. Forms & Website Platform

Our website and contact forms are built using GoThriveOnline with is a white-labelled version of GoHighLevel (GHL).

When you submit a form, your information is securely stored within our website system and only accessed by us for legitimate business purposes, such as responding to enquiries or processing orders.

6. Cookies & Website Tracking

Our website uses cookies and basic tracking tools to ensure the site functions properly and to help us understand how visitors use our website.

Cookies may be used to:

Ensure the website works correctly

Improve user experience

Remember basic preferences

By using our website and accepting cookies, you agree to this use. You can manage or disable cookies through your browser settings at any time.

7. Reviews & User Content

Customers may be able to leave reviews on products after making a purchase. Reviews may be displayed publicly on the website along with the reviewer’s first name or initials.

8. Data Storage & Security

We take reasonable steps to protect your personal data and keep it secure. Access to your information is limited to those who need it for legitimate business purposes.

9. How Long We Keep Your Data

We keep personal data only for as long as necessary to:

Fulfil orders

Meet legal or accounting requirements

Provide customer support

When data is no longer required, it is securely deleted.

10. Your Rights

Under UK data protection laws, you have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

Object to or restrict processing